At R.Tech Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services, website, and products. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide and improve our services. This includes personal details such as your name, email address, phone number, company name, and physical address. Additionally, we may collect technical information like your IP address, device type, and network configurations when providing IT and security solutions. If you make a payment, we securely process your billing details through trusted third-party payment providers. We may also collect CCTV footage and system logs if we manage surveillance systems for your business.
The information we collect is used to deliver, manage, and enhance our services, including the installation and maintenance of Dahua PTZ cameras, Cisco switches, Vivanco rack systems, and Sophos security solutions. We use your data to ensure smooth operation, provide technical support, process transactions, and communicate service updates. Additionally, we analyze usage patterns to improve our products and enhance customer experiences. Your data also helps us comply with legal obligations and protect against fraud or security threats.
We do not sell or rent your personal information to third parties. However, we may share it with trusted partners and service providers who assist in delivering our IT, security, and networking services. This may include Sophos, Cisco, Dahua, and Vivanco, as well as third-party payment processors and cloud storage providers. We may also disclose your information if required by law, such as in response to legal requests, regulatory requirements, or fraud prevention measures.
At R.Tech Solutions, we take data security seriously. We employ strong encryption, firewall protection, and advanced cybersecurity protocols to protect your information from unauthorized access, data breaches, or cyber threats. Our security measures are regularly updated to align with industry standards, ensuring your data remains safe. If we detect any security risks, we take immediate action to prevent potential threats.
Our website may use cookies and tracking technologies to improve user experience and analyze traffic. Cookies help us understand how users interact with our site and allow us to offer personalized services. You can modify your browser settings to disable cookies if you prefer; however, some features of our website may not function properly without them.
You have the right to access, update, or request deletion of your personal information. If you no longer wish to receive marketing communications, you can opt out at any time. While we honor requests for data deletion, certain legal or regulatory obligations may require us to retain specific information. If you have concerns about your data, you can contact us for further assistance.
Our website may contain links to third-party platforms, such as our technology partners' sites. While we strive to partner with reputable organizations, we are not responsible for their privacy policies. We encourage users to review the privacy policies of any third-party websites they visit to understand how their information is handled.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices. Any significant changes will be communicated on our website or directly to our clients. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your trust is important to us, and we remain committed to ensuring the security and privacy of your data at R.Tech Solutions.